jli18 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is published by jli18 ("jli18," "we," "our," or "us") and applies to all users of the jli18 online casino and sports betting platform accessible at jli18.club (the "Platform"). This Policy describes how jli18 collects, processes, stores, uses, and protects personal information about you when you visit our Platform, create an account, make deposits or withdrawals, play games, contact our support team, or otherwise interact with any jli18 service.

By registering for a jli18 account or continuing to use the Platform, you acknowledge that you have read, understood, and agree to the collection and processing of your personal data as described in this Policy. This Policy is incorporated by reference into the jli18 Terms & Conditions. Where any conflict arises between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

jli18 processes personal data in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and all issuances of the National Privacy Commission (NPC). We are also guided by applicable PAGCOR regulations regarding player data retention and anti-money laundering (AML) record-keeping obligations.

2. Personal Data We Collect

jli18 collects the minimum personal data necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:

jli18 does not intentionally collect sensitive personal information beyond what is required for KYC and regulatory compliance (such as government ID details). We do not collect biometric data, health data, or political opinions.

3. How We Collect Your Data

jli18 collects personal data through the following means:

• Direct Collection: Information you provide when registering for an account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or participating in promotions.
• Automated Technical Collection: Data collected automatically when you access the Platform, including your IP address, device identifiers, browser type, referring URLs, and session activity. This data is collected through server logs, cookies, and similar technologies.
• Payment Processor Data: Information relayed to jli18 by GCash, PayMaya, or our banking partners when you initiate a deposit or withdrawal, including transaction reference numbers, timestamps, and the name associated with your payment instrument.
• Third-Party Verification Services: jli18 may use licensed identity verification service providers to assist with KYC processing. These providers operate under confidentiality agreements and are prohibited from using your data for any purpose other than providing verification services to jli18.
• Publicly Available Information: In limited circumstances, jli18 may supplement our records with publicly available information where this is necessary for compliance purposes, such as verifying that an individual is not subject to sanctions or gaming exclusion orders.

4. Purpose & Legal Basis for Processing

jli18 processes your personal data on one or more of the following legal bases under the Data Privacy Act of 2012:

• Performance of a Contract: Processing necessary to create and maintain your jli18 account, process transactions, settle bets, and provide customer support — all actions forming part of the contractual relationship between you and jli18.
• Legal Obligation: Processing required for jli18 to comply with Philippine law, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, KYC requirements, and mandatory record-keeping under tax and gaming regulations.
• Legitimate Interests: Processing for fraud prevention, security monitoring, platform analytics, responsible gaming monitoring, and service improvement — where these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where jli18 seeks your consent for specific processing activities (such as marketing communications), we will obtain that consent separately and explicitly. You may withdraw consent at any time by contacting jli18 support, though withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

jli18 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your data in the following circumstances:

• Service Providers: jli18 engages trusted third-party service providers who process data on our behalf under strict data processing agreements, including payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification providers, IT infrastructure and hosting providers, and customer support software platforms.
• Game Suppliers: Some game data (such as bet amounts and outcomes) is shared with the third-party game studios whose titles you play on jli18, to the extent necessary for game settlement, dispute resolution, and RTP auditing. Game suppliers are contractually prohibited from using this data for any other purpose.
• Regulatory Bodies: jli18 may be legally required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine regulatory authorities pursuant to applicable law or a valid regulatory order.
• Law Enforcement: Where jli18 receives a valid legal order, court order, or formal request from Philippine law enforcement authorities, we may be required to disclose specific player data. jli18 will comply with such requests only to the extent legally required and will endeavour to notify affected players where permitted by law.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of jli18's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

6. Cookies & Tracking Technologies

jli18 uses cookies and similar technologies (such as local storage and session storage) on the Platform. Cookies are small text files placed on your device that help us provide a better user experience and gather analytical data. The types of cookies used on jli18 include:

• Strictly Necessary Cookies: Essential for the Platform to function — these enable you to stay logged in to your jli18 account during a session, maintain your game state, and navigate securely. These cookies cannot be disabled without impairing core Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how Filipino players use the jli18 Platform — which pages are visited most, which games are played, and how long sessions last. This data helps jli18 improve the platform experience.
• Functional Cookies: Used to remember your preferences, such as your display language or preferred lobby layout, so you don't have to reset them on every visit.
• Security Cookies: Used to detect and prevent fraudulent login attempts, unusual account activity, and multi-accounting.

You may configure your browser to refuse or delete cookies at any time. However, disabling strictly necessary cookies will prevent you from logging in to your jli18 account. Most modern mobile browsers on Philippine devices (Chrome on Android, Safari on iOS) provide cookie management options in their settings menus.

7. Data Retention

jli18 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including ongoing regulatory, legal, and compliance obligations. Specific retention periods include:

• Active Account Data: Retained for the duration of your jli18 account's active status.
• KYC & Identity Verification Records: Retained for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, consistent with Philippine banking and AMLA regulations.
• Customer Support Communications: Retained for two (2) years from the date of the final communication in a support thread, unless the thread is subject to an unresolved dispute or regulatory investigation.
• Technical Logs: IP address and session logs retained for up to twelve (12) months for security and fraud investigation purposes.

When personal data is no longer required, jli18 will securely delete or anonymise it in accordance with our internal data destruction procedures.

8. Data Security

jli18 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and jli18 servers.
• Encryption of sensitive data at rest, including financial records and KYC documents, using industry-standard encryption algorithms.
• Role-based access controls limiting jli18 staff access to personal data on a strict need-to-know basis.
• Regular third-party security audits and penetration testing of the jli18 Platform infrastructure.
• Multi-factor authentication for jli18 internal systems that process player personal data.
• Monitoring systems for anomalous account activity and potential data breach indicators.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jli18 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay in accordance with the Data Privacy Act of 2012.

While jli18 takes reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your jli18 account credentials. Do not share your password or OTPs with anyone, including individuals claiming to be jli18 staff.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jli18:

• Right to Be Informed: The right to know what personal data jli18 holds about you, how it is being used, and with whom it is shared.
• Right to Access: The right to request a copy of the personal data jli18 holds about you.
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected. You may update most account information directly from your jli18 account profile. For KYC-related corrections, please contact support.
• Right to Erasure ("Right to be Forgotten"): The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, and where no overriding legal or regulatory basis exists for retention. Note that jli18's mandatory KYC and AML retention obligations may limit this right in certain circumstances.
• Right to Object: The right to object to specific processing activities, including direct marketing communications. You may opt out of marketing messages by contacting jli18 support at any time.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: If you believe jli18 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).

To exercise any of the above rights, contact jli18 support via Live Chat or by plain-text email to [email protected]. jli18 will respond to verified data subject requests within thirty (30) days of receipt.

10. Children's Privacy

jli18 does not knowingly collect or process personal data of any person under the age of 21. The minimum legal age for access to jli18's online casino and sports betting services under PAGCOR regulations is 21 years. Mandatory KYC age verification is implemented for all jli18 accounts prior to activation.

If jli18 becomes aware that personal data of an individual under the age of 21 has been collected — whether through circumvention of age verification or otherwise — the relevant account will be immediately suspended, any deposits refunded (less any amounts wagered), and all personal data collected from that individual will be securely deleted.

Parents and guardians who believe a minor may have accessed or registered on the jli18 Platform are encouraged to contact jli18 support immediately via Live Chat so the account can be investigated and addressed without delay.

11. Third-Party Links

The jli18 Platform does not contain links to third-party websites. All navigation links on jli18.club point exclusively to pages within the jli18 domain. This Policy applies solely to personal data collected and processed by jli18 in connection with your use of the jli18 Platform.

12. Changes to This Privacy Policy

jli18 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, jli18 will publish the updated Policy on this page with a revised "Last Updated" date. Where the changes are significant, jli18 will additionally notify registered players via SMS or email to their registered contact details at least seven (7) days before the changes take effect.

Your continued use of the jli18 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how jli18 protects your personal data.

13. Contact Us — Data Privacy Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or jli18's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 via the jli18 Platform. Fastest response channel — average response time under 5 minutes.
• Email (plain text — not a clickable link): [email protected]

jli18's Data Protection contact is reachable through the same support channels. Please mark your communication "Data Privacy Request" for prioritised routing to the appropriate team. jli18 support staff communicate in both English and Tagalog and are available around the clock, every day of the year.